Professional competency is delivered via
training seminars & workshops sessions. It is validated via
certification study, tests and project work.
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Staff Awareness
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Senior Management Awareness
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Team Awareness
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Avian Influenza Briefing
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Disaster Management Briefing
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Crisis Management Project Plan
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Team Roles
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Threat Maps & Business Impact Analysis
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Crisis management Plan
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Business Continuity Plan
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Organizing Tabletop Exercises
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Disaster Assessment Teams
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The Emergency Operations Centre
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Crisis Communications
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Scenario Planning & Horizon Scanning
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Medical & Trauma Response Plan
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Interacting with Grassroots, Volunteer &
Neighbourhood Groups
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Crisis Restoration & Migration to Routine
Operations
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Developing an Crisis & Continuity Audit Program
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Develop and Manage Disaster Alert Levels
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General Modules
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General |
Steering |
Response |
| «
Staff Awareness |
« |
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Objective: To familiarize staff members
on CM & BCM processes and how they can play a part in
supporting the organization (~60-90 mins).
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60-90 mins
module |
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Senior Management Awareness |
« |
« |
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Objective: To establish the pivotal role
of CM & BCM in corporate governance, to provide an overview of
CM & BCM processes and to outline the roles of senior
management.
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30 mins
module |
45 mins
module |
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« Team Awareness
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«
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Objective: To familiarize CM & BCM team
members with global standards, provide an overview of CM & BCM
processes and to outline the roles of team members.
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90-120 mins
module |
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« Avian Influenza Briefing
|
«
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Objective: To brief staff members on
latest update on the local Influenza Alert Levels, temperature
monitoring management, proper usage of N95 masks, hygiene
...etc.(~90-120 mins + video).
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90-120 mins
module |
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« Disaster Management Briefing |
« |
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Objective: To brief staff members on
latest update on the impacts of latest local & international
disasters, case studies on proper response management, internal
company response structures and procedures ...etc.
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90-120 mins
module |
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<back to top>
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Core Modules
|
Emergency
Director |
Steering |
Response |
| «
Crisis Management Project Plan |
« |
« |
« |
|
Objective: To provide organization,
country or regional CM and BCM coordinators with the necessary
knowledge and practice to establish and sustain a Crisis Management Project
Plan.
|
1-day
module |
60 mins
module |
½-day
module |
| «
Team Roles |
« |
« |
« |
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Objective: To provide organization,
country or regional CM and BCM coordinators with the necessary
knowledge and practice to develop team roles for CM & BCM at
both Steering and Response levels. This includes the use and
integration of Incident Command System (ICS) roles with BC
roles.
|
½-day
module |
30 mins
module |
½-day
module |
| «
Threat Maps and Business Impact Analysis |
« |
« |
« |
|
Objective: To provide a systematic
approach that integrates crisis maps with business impact
analysis in order to fully define the requirements for crisis &
business continuity response. This program provides team members with the necessary
knowledge and practice to develop a sound basis for their CMP &
BCP.
|
1-day
module |
60 mins
module |
1-day
module |
| «
Crisis Management Plan (Crisis Ops Plan) |
« |
« |
« |
|
Objective: To develop the capability to
assemble static plans for the organization in order to respond
to safety, security, compliance and socio-ethical-moral
obligations.
|
1-day
module |
60 mins
module |
1-day
module |
| «
Business Continuity Plan (Business Ops Plan) |
« |
« |
« |
|
Objective: To develop the capability to
assemble static plans for the organization to continue critical
business functions in order to meet business supply chain,
customer, client, tenant, investor confidence & revenue
obligations.
|
1-day
module |
60 mins
module |
1-day
module |
| «
Organizing Tabletop Exercises |
« |
« |
« |
|
Objective: To provide a systematic
platform for the development of tabletop exercises to validate
both crisis and continuity management plans.
|
1-day
module |
60 mins
module |
1-day
module |
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<back to top>
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Elective Modules
|
Emergency
Director |
Steering |
Response |
| «
Disaster Assessment Teams (DATs) |
« |
« |
« |
|
Objective: To provide a systematic
approach to the development of DAT roles and to establish
disaster assessment dimensions crucial to both crisis &
continuity management.
|
½-day
module |
30 mins
module |
½-day
module |
| «
The Emergency Operations Centre |
« |
« |
« |
|
Objective: To provide a detailed
analysis of the functional roles of site based management
control centers including the EOC, alternate site, incident
site, ITDR site ...etc. and the requirements and process to set
up these sites. This program includes the development of
Incident Action Plans (IAPs).
|
1-day
module |
60 mins
module |
1-day
module |
| «
Crisis Communications |
« |
« |
« |
|
Objective: To provide a comprehensive
treatment of crisis communications across key communications
clusters in order to establish priorities, procedures and
platforms to support the CM & BCM effort. This program includes
the crisis contact centre and associated logistics & planning
for dynamic crisis communications response.
|
1-day
module |
60 mins
module |
1-day
module |
| «
Scenario Planning & Horizon Scanning |
« |
« |
« |
|
Objective: To develop the capability to
prepare for the unexpected by utilizing scenario planning and
horizon scanning tools in order to improve the response
capability of the crisis and continuity teams.
|
1-day
module |
60 mins
module |
1-day
module |
| «
Medical & Trauma Response |
« |
« |
« |
|
Objective: To provide a systematic
approach to the development of a medical & trauma response plan.
This module includes managing issues associated with compliance,
authority to enforce preventive policies, insurance and
corporate social responsibility to the employee, the
customer/client and to the general public and neighbourhood.
|
½-day
module |
30 mins
module |
½-day
module |
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